Web Infrastructure Rights for Everyone in Scotland

Internet access should be treated like the essential infrastructure it already is.

WIRES campaigns for dignified, affordable connectivity in homes and neighbourhoods—tracking what Scottish Government, councils, and communities are doing to close the gap between policy promises and everyday life online.

Person using a laptop in a home workspace—illustrating everyday reliance on connectivity.

"When you can't get online, you can't fully participate.
That's not personal failure — it's a policy failure."

See the evidence
1 in 12 of qualifying households ever use the social tariff they're owed
6.2m UK households on Universal Credit qualify for a social tariff right now
70% of people on benefits have never heard that social tariffs exist

Source: Ofcom, Pricing and consumer engagement 2025 · Find out if you qualify

Our case for change

  1. Access shapes participation

    Work, learning, health services, and democracy increasingly assume you can get online reliably. When connectivity is unstable or unaffordable, people are excluded from ordinary expectations—not through personal failure, but structural neglect.

  2. Public money should mean public clarity

    Significant public investment flows into broadband and digital inclusion programmes. People deserve a clear path to the help that exists—not complicated applications, confusing criteria, or announcements buried so deep that the people who need them most never hear about them.

  3. Communities show a different way is possible

    Cooperative and non-profit network projects worldwide—from Guifi.net in Catalonia to NYC Mesh—demonstrate that connectivity can be transparent, neighbourhood-scale, and governed in the public interest. Scotland can learn from these models.

If you need this now, here's where to go

These two schemes help the most people, fastest — no long forms, no means-testing beyond what you already receive.

Social tariffs

Cheaper broadband for people on benefits

£12.50–£20/month broadband if you're on Universal Credit or another qualifying benefit. No paper proof needed — just ask your provider.

Check if you qualify →

National Databank

Free SIM cards with data — no address needed

Free SIM cards with mobile data, distributed through foodbanks, libraries, and hostels. One of the only schemes available if you don't have a fixed address.

Find a distribution point →

Audit Scotland · August 2024

Scotland's "No-One Left Behind" commitment has no action plan and no named leader

Scotland's own public spending watchdog checked whether the national "No-One Left Behind" digital inclusion commitment was actually being delivered. It found no clear plan, and no one clearly responsible for it. Momentum has stalled since the pandemic, and Audit Scotland called for a government response by end of 2024/25. None has been published.

Latest from the campaign

Editorial notes and pointers to official updates. For primary statistics, always check the sources linked on our Scotland and Resources pages.

All news →

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